Management Trainee – Customer Success (Full-time / Internship)

About the Role

Job Responsibilties:
1. Support product demo sessions, covering technical demand exploration, livedemonstration and Q&A.
2. Deliver professional product training to end users; track product usage of key clients andcontinuously lift customer satisfaction.
3. Provide customized project guidance for key clients based on their business demands.
4. Develop technical documents for product demos and training activities.
5. Cooperate with cross-functional teams to organize offline & online marketing events.
6. Complete other ad-hoc tasks assigned by supervisors.

Job Requirements:
1. Bachelor’s degree or above, majoring in Quantity Surveying, Civil Engineering,Architectural Engineering or related fields; BIM and digital construction capabilities arepreferred.
2. Outstanding communication, interpersonal and client relationship management skills;able to work under pressure and collaborate within teams; results-driven andcustomer-centric mindset.
3. Strong self-motivated learning ability and independent problem-solving skills, withproactive and positive working attitude.
4. Fluent English communication; basic Mandarin speaking ability is a plus.

About Glodon Malaysia Sdn Bhd.

Glodon is a global leader in digitalization and AI solutions for the architecture, engineering, construction, and operations (AECO) industry. Founded in 1998 and listed on the Shenzhen Stock Exchange in 2010, Glodon delivers software, hardware, solutions, and services that support the full project lifecycle for stakeholders across the global AECO ecosystem.

Glodon’s solutions are applied to projects across sectors ranging from building construction and infrastructure to new energy, water conservancy, power, oil and petrochemicals, metallurgy, and coal, as well as the renewal of buildings, roads, and underground utilities.

Built around data and AI, Glodon’s proprietary technologies power its Digital Twin Platform, Business Platform, and Industrial AI Platform. These platforms support Glodon’s products and solutions while providing customers and partners with scalable, AI-enabled platform capabilities to integrate project data, business processes, and industry knowledge.

Trusted by over 500,000 enterprise customers, Glodon’s solutions have been applied across more than 7 million construction projects in over 100 countries and regions. Together with the global AECO ecosystem, Glodon works to advance digital transformation and AI adoption across the industry.